Track and Trace

Harkers is proud to deliver across the UK for UK and International based retailers.

Whether you're a supplier, retailer or an end customer, when goods are sent via Harker's Transport network you will have been provided with a unique delivery identifier.

As each delivery item is despatched from Harkers the items unique delivery identifier (UDI) is scanned at certain points during the delivery, which provides real-time delivery tracking information.

This delivery tracking information is available to you via our 'Track & Trace' facility on this website. In order to use the 'Track & Trace' delivery tracking facility you will need to enter the UDI (Unique Delivery Identifier) and delivery post code associated with your delivery. This reference should have been provided to you by your supplier or retailer.

Harkers strives to satisfy customers by delivering on the first attempt, however if this is not possible, we have developed a process that allows the customer to select a redelivery or collection date of their choosing, via this website or by calling our contact centre and arranging via an agent.

Upon receiving these new instructions our depot staff ensure that the delivery is delivered or collected on the date nominated.

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